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Job Description: Front Desk/Patient Coordinator

Overview: We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist/Patient Care Coordinator

As the first point of contact for our dental office, you will play a crucial role in providing exceptional patient service and ensuring smooth daily operations. If you have excellent communication skills and enjoy working in a fast-paced medical environment, we encourage you to apply.

Requirements:

Previous experience working in costumer service setting
Familiarity with medical terminology and systems is a plus
Excellent customer service skills with the ability to handle difficult situations professionally
Strong attention to detail and organizational skills
Proficient computer skills, including knowledge of Microsoft Office Suite
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Impeccable phone and e-mail etiquette
Ability to calculate basic numbers and explain patient balances

Duties:

Greet patients and visitors with a warm and friendly demeanor
Check patients in and out, verify insurance information, and collect co-pays/balances
Schedule appointments using our electronic medical scheduling system (Oryx)
Answer phone calls and respond to inquiries or direct them to the appropriate staff member
Maintain patient records and ensure accuracy of information
Assist with medical administrative support tasks as needed
Adhere to HIPAA guidelines to protect patient privacy and confidentiality

Working schedule is:

Monday 8:30 - 5:30
Tuesday: as needed
Wednesday 8:30 - 5:00
Thursday 9:00 - 4:30
Friday 8:00 - 3:00
All team members required to participate in team building and community engagement social events. Community involvement is an important part of the job.

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Apply for Front Desk Patient Coordinator at Dr. Toothfairy